Frequently asked questions
Product
What is it exactly?
The downloadable materialization of your Afini cognitive profile in formats you can inject as a system prompt into any external LLM.
Does it expire?
Not technically. But your profile changes over time, so you repurchase when you want a fresh snapshot. Professional plan includes a quarterly one.
How does it update?
It does not update. It is an immutable snapshot. If you want a new version, you buy another. You will have permanent history.
What if I change layers in afini.ai?
Mi IA updates automatically. Your downloaded Twin remains the old one. Repurchase to sync.
Technical
Which LLMs does it support?
Any with a system-prompt field. We document step-by-step 11: Claude, ChatGPT, Gemini, Copilot, Mistral, Grok, Llama, Gemma, Perplexity, local LLMs (LM Studio/Ollama), Others.
What if the target AI changes its policy?
If the target platform limits system prompts, your Twin there is affected. We will warn you when we detect relevant changes.
How do I migrate between formats?
You go back to /dashboard/twin/preset/{slug} and download in another format/language. On-demand generation from the same snapshot.
Does it work with local LLMs?
Yes. LM Studio and Ollama have specific instructions. Small models (≤8B) don't calibrate well — use ≥30B.
Legal and privacy
Where is it stored?
In Afini's database on Railway (Europe). Generated files in Cloudflare R2.
Who accesses?
You access your data. The support team only in specific debugging if you request. No one else.
What data is processed?
Your answers to the psychometric instruments and, if you opt in, life facts you have shared in Mi IA. No special-category data from GDPR Art 9.
What if I request deletion?
Within 30 days we delete the snapshot and R2 files. Copies you have downloaded are yours and under your control — we cannot delete them.
Is it legal?
Yes. Limited risk under AI Act (Art 50). No automated decisions (GDPR Art 22). Meets transparency obligations. Details at /afinitwin/cumplimiento.
Commercial
How much does it cost?
€249 one-time. Permanent catalog access.
Are there discounts?
Yes. Essential and Premium subscribers get a loyalty price. Professional plan includes a free quarterly one.
Refunds?
Yes, within 14 days under conditions (Terms 8.4 / Legal Notice 7.3.3). Details at /legal/reembolsos.
Is there a trial?
Mi IA inside afini.ai is the live version of the same profile. You're already 'trying it' when you use Mi IA.